Privacy Policy

Last updated: 7 November 2026

Mastermind Creative Network (“MCN”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit mcn.bd, contact us, request a consultation, or submit a lead form through platforms such as Facebook or Instagram.

Information we may collect

Depending on how you contact us, we may receive information such as your name, phone or WhatsApp number, email address, business or company name, service interests, project requirements, budget or timeline preferences, and any message or information you choose to provide.

How we use your information

We use the information you provide to respond to enquiries, contact you about the service you requested, prepare consultations or proposals, provide customer support, improve our services and website experience, and maintain appropriate business records.

Facebook and Instagram lead forms

If you submit a lead form through Facebook, Instagram or another Meta service, the information you submit may be provided to MCN by that platform. We use that information to follow up on your enquiry, discuss your requirements and provide relevant service information. Meta’s own privacy practices are governed by Meta’s policies.

Meta Pixel and advertising measurement

We use Meta Pixel on mcn.bd to measure visits and successful enquiry submissions associated with our advertising. The Pixel may send Meta event information and browser or device information about interactions with our website. We do not intentionally send the information entered into enquiry form fields through the Pixel. Meta may process information under its own privacy policy and use it to measure or personalise advertising.

Sharing of information

We do not sell your personal information. We may share information only with service providers or technology platforms that help us operate our website, communications, customer management or related business processes, or where disclosure is required by law.

Data retention and security

We keep personal information only for as long as reasonably needed for the purposes described in this policy, our business records, or applicable legal requirements. We use reasonable administrative and technical measures designed to protect the information we hold.

Your choices

You may ask us to update or delete personal information you have provided, or ask us to stop using it for follow-up communications, subject to any legal or legitimate record-keeping requirements.

Third-party services

Our website or communications may use or link to third-party services. Those services may process information under their own privacy policies, and we encourage you to review those policies when applicable.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above.

Contact us

For privacy questions or requests, contact MCN at hello@mcn.bd or support@mcn.bd. You can also contact us on WhatsApp at +880 1401-123602.